We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
When ordering several different products. Since we work with different suppliers your order may arrive in different packages.
Packages from our warehouse in the United States/Europe are shipped through UPS.
Packages shipped from China will be shipped by ePacket or EMS depending on the weight and size of the product.
Yes. We provide free shipping to over 100 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Shipping time varies by location. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States||5-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Mexico, Central America, South America||15-20 Business days|
*Sometimes it can take up to 30 Business days.
*This doesn’t include our 2-5 day processing time.
Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.