All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund for faulty products.
You have 30 days money back guarantee...
If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message to Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If applicable, for any reason you would like to exchange or return your product, you must contact us first and we will guide you through the steps.
We work with several suppliers all over the world; USA, Europe, China. Depending on the product you purchased, it should be returned to the referring supplier.
After the return is received and processed, you will be refunded the purchase price of the item(s) in the same form in which you paid for it.
Please do not send your purchase back to us unless we authorize you to do so.
Shipping costs are non-refundable.
If a return package arrives at our warehouse unpaid shipping fees or unpaid customs fees, the fee will be deducted from the overall return amount given back to the customer. Be You Be Buddha is not responsible for paying any return shipping fees or customs fees.